General questions about Victoriacard Consumer Products

  • Dialing Rule
  • Why can’t I dial my mobile number?
  • Simultaneous calls with one account
  • Using multiple VOIP devices under one account
  • Can I use a SIP or IAX IP phone or adapter with your service?
  • I want to change my password, PIN code
  • How do I retrieve my password so I can login to my Victoriacard account?
  • My Internet provider blocking IAX2 or SIP traffic. What should I do?
  • Changing CallerID
  • Using a mobile phone to access your admin center
  • I am having problems with the sound quality
  • Echo test
  • Capturing call data
  • How to recharge my account?
  • Checking account balance
  • Bank says I was charged
  • Why is my account locked?
  • I cannot recharge my account because my limit has been reached
  • I made a Paypal payment but where is my account information?
  • Why did my account auto-recharge?
  • Can you explain why my account shows 9.31 USD when I deposited 10 by Paypal?
  • How do I turn off auto-recharge?
  • Playing Voice mail messages under Linux
  • GATA Phone Support
  • What softphone can I use on Mac?